Customer Service Issues Guide
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The Customer Experience Bible
Summary of 70+ frequent customer service issues impacting a variety of common small business industries including:
- Online Shopping
- In-Store Shopping
- Financial Institutions
- Business-to-Business (B2B)
- Restaurants
- Services
The guide includes descriptions of issues small business should focus on mitigating to protect Customer Experience (CX), actionable tips to help avoid these issues, and recommendations on how to resolve these issues if they occur.
Access to a Notion guide + a PDF version that can be downloaded & printed out
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